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Holly Connects Integrates LumenVox Speech Technology

Monday, 28 January 2008
Holly Connects Integrates LumenVox Speech Technology

 

LumenVox Speech Engine support added in latest Holly service pack
Sydney, Australia and San Diego, California - January 29, 2008

Holly Voice Platform customers now have another option for speech recognition technology with official support for the LumenVox Speech Engine.

Holly Connects, a leader in the development of standards-based, next generation voice platforms has certified the Speech Engine by LumenVox, an innovator of speech recognition software, as a speech recognition engine compatible with the Holly Voice Platform.

Support for the LumenVox Speech Engine is included in the recent service pack 4 for Holly Voice Platform 4.2. The integration is performed using the Media Resource Control Protocol, which enables Holly users already using speech recognition to quickly integrate LumenVox with their existing solutions.

“Holly is working to bring greater value and increased choice to users of speech technologies through our partnership with LumenVox,” said Holly Connects CEO Lance Berks. “We seek to respond to customers who demand options for deployment of speech applications while benefiting from open standards for interoperability.”

“This integration with the Holly Voice Platform brings affordable, reliable speech recognition to a new group of users,” said LumenVox CTO Jim Blake. “And with Holly and LumenVox’s support for open standards like VoiceXML and MRCP, users have unprecedented flexibility for developing speech applications.”

The LumenVox Speech Engine is automatic speech recognition technology designed for telephony applications and comes included with support for several languages, including American English, Australian English and varieties of Spanish.

About Holly Connects
Holly Connects is an engineering visionary and leader in the development of standards-based, next generation voice platforms for enterprises, carriers and hosted service providers. Following strict adherence to industry standards such as VoiceXML and VoIP the Holly Voice Platform was named Next Generation IVR platform leader by Frost & Sullivan and is the only independent platform running large, complex customer deployments world-wide. Holly has deployed thousands of ports and hundreds of applications across six continents into major customer sites including Vodafone, Telstra, and US Airways. Holly customers benefit from strong multi-tenancy features, sophisticated reporting and industry leading speech recognition logging and call recording. For more information, visit www.holly-connects.com.

About LumenVox
LumenVox provides powerful, full-featured, and affordable speech recognition software together with a committed focus on excellent customer service. Its innovative speech technology empowers channel integrators, developers, and solution providers to design and deploy dynamic speech solutions. LumenVox has gained industry recognition by winning over 20 awards for innovation, technical excellence, and user’s choice for our Speech Engine, Speech Platform and Speech Tuner. LumenVox can be reached at 877-977-0707 or at www.LumenVox.com.